REQUENTLY ASKED QUESTIONS

DELIVERY INFORMATION

How much does zoco charge for delivery?

Delivery charges vary based on location, weight and delivery service. We are providing free shipping on all order above 150AED within UAE.

Shipping charges will be applicable for out of UAE orders. For more details Terms & Condition

Tell me more about delivery time?

All deliveries are handled by our trusted logistics partner. You can check your order status by logging in and checking ‘My Account’. Delivery times change depending on product availability, customer location and public holidays. Standard delivery within the UAE is usually between two to three working days.

How are products packaged, i.e. will they reach me safely?

In addition to retaining the original packing by the manufacturer, where needed, we then secure your purchases with additional packaging to ensure it reaches you in perfect condition.

What if something happens to an in-transit product?

You can relax knowing we will deliver the goods safely and on time. If you experience any issues please email to support@zoco.ae or call 065374332 between 9am and 6pm, Saturday to Thursday (excluding Fridays and public holidays).